Physical network & software integration for Skåne businesses


Ecosystem and Operating Stack
Physical Layer

Axis® Communications & EET Group
ServiceDirekt plans and deploys enterprise-grade Axis Communications IP cameras, switches, and cabling for stable, secure coverage — with headroom for peak traffic and future growth.
Application Layer

Twenty.com CRM, Softr, TapeApp & Open‑Source‑Aligned Tools
ServiceDirekt models customer and operations data in Twenty.com CRM, with lightweight operational layers like Softr and TapeApp for bookings, directories, and internal tools. These stay under your control, so you keep the flexibility to switch tools as your operations evolve.
Workflow Layer

Customer Conversation & Text Integration
ServiceDirekt routes real-time conversations — chat, contact forms, and messaging — into your core systems, so support, sales, and administration all work from the same up-to-date information instead of separate inboxes and exports.
Financial Layer

Fortnox and Pleo
ServiceDirekt continuously synchronizes daily sales channels, Pleo corporate cards, and Fortnox-based Swedish accounting to reduce manual reconciliation and error rates.
Framework and Installation Principles
Physical Hardening

ServiceDirekt audits local environments to remove Wi-Fi dead zones and signal issues, separate guest and internal traffic, and secure on-site endpoints like cameras, card terminals, and admin devices.
Software Unification

ServiceDirekt consolidates fragmented admin pipelines into a single, documented data model — so bookings, tickets, sales, and accounting all draw from one source of truth instead of exported spreadsheets and ad-hoc workarounds.
Operational Decoupling

ServiceDirekt separates certified accounting and banking data from fluid day-to-day tasks. Daily work stays fast and flexible, while Fortnox records and financial data remain compliant, auditable, and shielded from experimental tools.
Custom Projects and Reliable Delivery

ServiceDirekt builds no generic IT packages. Each project is scoped around your real floor plan, devices, and tools, with:
– Custom solutions for hospitality, retail, e-commerce warehouses, and service businesses in Skåne
– Clear timelines and fixed deliverables
– Design and testing completed before any critical hardware is ordered or reconfigured